PRIVACY POLICY
Last updated April 02, 2026
This Privacy Notice for creafico ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Download and use our mobile application (creafico), or any other application of ours that links to this Privacy Notice.
- Use creafico. Creafico is a competitor intelligence tool for short-form creators that automatically tracks viral competitor videos to generate personalized content ideas—so you don’t have to doomscroll, manually stalk accounts, or guess ideas yourself, and can grow faster with less time, effort and creative pressure.
- Engage with us in other related ways, including any marketing or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@creafico.com.
Summary of Key Points
What personal information do we process? We process information based on your interactions. Learn more.
Do we process sensitive info? We do not process sensitive personal information.
Do we collect info from third parties? We may collect info from public databases, marketing partners, and social media. Learn more.
How do we process your info? We process info to provide, improve, and administer Services, for security, and to comply with law.
How do we keep info safe? We use organizational and technical processes, though no system is 100% secure. Learn more.
How do you exercise rights? Visit creafico.com/data-deletion.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
- Names, Phone numbers, and Email addresses
- Passwords and Authentication data
- Billing addresses and Debit/credit card numbers
- Contact preferences
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This includes IP addresses, browser/device characteristics, operating systems, and referring URLs. We also collect Log and Usage Data (activity timestamps, feature usage) and Device Data.
Information collected from other sources
We may collect data from public databases, marketing partners, and social media platforms. If you interact with us on social media (Facebook/X), we receive your name, email address, and profile picture.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, and for security.
- To facilitate account creation: Managing your login and account status.
- To deliver services: Providing the specific tools requested.
- To respond to support: Solving potential issues you have with our service.
- To send admin info: Updates on terms, policies, and product details.
- To manage orders: Processing payments, returns, and exchanges.
- To protect vital interests: Preventing harm or processing for safety.
3. WHAT LEGAL BASES DO WE RELY ON?
We only process your personal information when we have a valid legal reason (e.g., Consent, Performance of a Contract, Legal Obligations, or Vital Interests). For users in the EU, UK, or Canada, we rely on these specific legal frameworks for data protection.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer tools powered by AI/Machine Learning.
Our AI Products are designed for:
- AI predictive analytics
- AI research
All personal information processed using our AI Products is handled in line with our agreement with third parties, ensuring high security throughout the process.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
We keep your information for as long as necessary to fulfill the purposes outlined in this notice. No purpose in this notice will require us keeping your personal information for longer than twenty four (24) months past the termination of the user's account.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate technical and organizational security measures. However, no electronic transmission over the Internet can be guaranteed 100% secure. Transmission is at your own risk.
10. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location (EEA, UK, Switzerland, Canada, US), you have rights including: Access, Rectification, Erasure, Restriction, and Data Portability. You can withdraw your consent at any time.
Account Information
To update or terminate your account: Log in to your account settings or contact us directly.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. We do not currently respond to DNT signals as no uniform technology standard has been finalized.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you reside in CA, CO, CT, DE, FL, IN, IA, KY, MD, MN, MT, NE, NH, NJ, OR, RI, TN, TX, UT, or VA, you have specific rights. Below is a record of data collected in the last 12 months:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers | Name, IP Address, Email, Account name | YES |
| B. Customer Records | Name, Contact info, Financial details | YES |
| C. Protected Classifications | Gender, Age, Demographic data | YES |
| D. Commercial Information | Purchase history, Payment details | NO |
| F. Internet/Network Activity | Browsing/Search history | NO |
| K. Inferences | Preferences and characteristics summary | YES |
| L. Sensitive Info | Special categories of data | NO |
13. DO WE MAKE UPDATES TO THIS NOTICE?
Yes, we will update this notice as necessary to stay compliant with relevant laws. The "Revised" date at the top will indicate when the last change was made.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
creafico
Data Protection Officer
Email: info@creafico.com
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE DATA?
To request to review, update, or delete your personal information, please visit our Data Subject Access Request portal:
Request Data Deletion
7. SOCIAL LOGINS
In Short: You may register using social media accounts like Google or X (Twitter).
We offer you the ability to register and log in using your third-party social media account details (like your Google or X (Twitter) credentials). Where you choose to do this, we will receive certain profile information about you from your social media provider.
Information we may receive includes:
Please review your social media provider's privacy policy to understand what information they share with us.